EgaClip trust, legal, and support

Security and responsible disclosure

Effective 1 August 2026. EgaClip uses layered controls for accounts, payments, media, generation workers, and audit records.

Account and access controls

EgaClip supports protected sessions, password rotation, passkeys on compatible devices, role-based administration, and additional verification for sensitive actions. Never share a password, mailbox credential, private key, or one-time code with support.

Media and production controls

Uploads and generated assets are accessed through authorised application paths. Retention schedules, archive state, legal holds, dependency checks, and audit events govern deletion rather than silent quota cleanup.

Payments and financial records

Payment providers process complete card details. EgaClip stores provider references, receipts, entitlement history, reconciliation records, and immutable compensating ledger events needed to operate the account and respond to disputes.

Incidents

EgaClip investigates suspected compromise, preserves relevant evidence, contains affected access, restores service, and notifies affected parties when required. Current public availability is shown at /status/.

Report a vulnerability

Send a concise report to support@egaclip.com with the subject Security disclosure. Include the affected URL, reproduction steps, impact, and safe evidence. Do not access other users' data, degrade service, or publish an unremediated issue.